Crafting a better customer experience in a highly competitive market

As part of their ongoing innovation initiatives and in order to ensure that the company’s engagement programs are aligned with their customers’ needs and profiles, a major Oil & Gas company collaborated with Link to execute an intrapreneurship program for their teams. The goal was to improve the positioning of their product in the market, understand the needs and pain points of their end-customers while infusing an entrepreneurial mindset in the team.

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Mobilising distributed teams through large scale virtual collaboration

Our client, an international business school established in France, among the most selective French grande écoles offers specialised master, Phd and Msc programs to executives from organizations. As part of their long term project, executives formed task forces to tackle high impact strategic questions for the company. Our partnership involves the cumulation of the research and insights into tangible actionable outcomes.

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Introducing agile and user-centric thinking into existing processes and projects for a large automotive company

Our client’s training and skill development wing, wanted to bring about a large scale transformation to the existing processes of all its departments without disrupting current projects.
Their goal was to integrate an agile an innovation centered mindset which can filter into every project organically. Having already dabbled in innovation challenges and programs internally, the client discovered that foundations for methods, processes and attitude need to be implemented for lasting change.

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